Primary Content

Family events: FAQs

We want the whole family to enjoy their visit to the Royal Albert Hall. Please find information below which should help answer any questions before you arrive.

Should you have any queries during your visit, our stewards will always be on hand to help.

Travel

Expandable element How do we get to the Royal Albert Hall?
For information on how to get to the Hall by public transport, bike or car, please visit our getting here pages.
Expandable element What is the best way to get a buggy to the Hall using public transport?

Bus numbers 9, 10, 52 and 452 stop right outside the building.

South Kensington tube station does not offer step free access. The nearest underground station with step free access is Green Park.

To plan a visit to the Hall by public transport please visit our public transport page.

Expandable element Where are the nearest car parking spaces?

We offer parking spaces at nearby Imperial College (approximately 5 minutes’ walk away), from 6pm for evening shows and from 1pm for weekend matinees. Please note that parking is not available for weekday matinee performances.

To book a parking space for an event or to learn more about parking in the local area, please visit our parking page.

Facilities

Expandable element Are there baby changing facilities available?

Yes. Baby changing facilities are available in our accessible toilets at Doors 4, 8 and 12 on the Ground Floor, near Door 4 on the Grand Tier (level 1) and Door 8 on the Rausing Circle level (level 3).

Expandable element Is the Hall accessible via buggy?

Our venue is fully accessible for buggies, offering level or ramped access at Doors 1, 3, 8, 9 and 12. Lifts for other levels are available at Doors 1 and 8.

Expandable element Where can I park my buggy?

Please ask a steward upon arrival where to park your buggy.

Space might be limited so please be prepared to fold it and always ensure that any valuables stay with you at all times, as buggies are left at your own risk.

Food and drink

Expandable element What food and drink facilities are available at the Hall?

There are restaurants, cafés and bars available throughout the building. Visit our food and drink pages for more information.

Expandable element Are high chairs available?

High chairs are available in the Café Bar and Verdi – Italian Kitchen, both of which are open all day and directly accessible via Door 12.

Expandable element Does the venue heat up baby milk?

We are happy to heat up baby milk in the Café Bar during opening hours - please speak to a member of café staff who can help.

Expandable element Do any of your restaurants offer a children's menu?

Verdi – Italian Kitchen currently offers a children's menu. Find out more at www.verdiitalian.com.

Performances

Expandable element Are there age restrictions for performances at the Hall?

Please always check the event page for any specific age guidelines. All upcoming events can be found on our events listings.

Most events are on sale to children aged 5 and over in all areas, although children under 14 are not permitted in the arena if it is sold as a standing area. For family-friendly events all ages are welcome and children aged 2 and over will require their own ticket.

Expandable element Do children need to be accompanied by an adult?

All children under 14 must be accompanied by an adult aged 16 or over.

Expandable element How will I know if an event is suitable for children?

We try to provide as much information as possible about the content of shows. If you have any queries, please visit the event page for information online or call our Box Office on 020 7589 8212.

Many events can be noisy, which is why we recommend bringing very young children or babies to family-friendly events only.

Subsidised Tickets

Expandable element Do I qualify for subsidised tickets?

The Royal Albert Hall offers £1 subsidised tickets for children and families to attend selected events using the following criteria:

* Children who are eligible for free school meals

* Children who are looked after by the local authority or in foster care

* Families who live in social housing

* Families who are eligible for housing benefit

To book these tickets, please call the Box Office on 020 7589 8212. Subject to availability.