The 2013 BBC Proms season will be announced on Thursday 18 April at 2pm. Booking opens online, by telephone and in person on Saturday 11 May at 9.00am. Tickets may also be requested by post.
The season runs from Friday 12 July to the Last Night on Saturday 7 September.
Online Booking and the Proms Planner
Plan your Proms concert-going online at your leisure before tickets go on sale, at any time from 2pm on Thursday 18 April until midnight on Friday 10 May. The online Proms Planner (which will be accessible at www.royalalberthall.com from 2pm on Thursday 18 April) has been designed to make it easier and faster to buy Proms tickets. Once completed, your personal Proms Plan is ready for you to submit from 9.00am on Saturday 11 May, making it as quick and easy as possible for you to purchase your tickets once booking opens.
Booking opens online at www.royalalberthall.com at 9.00am on Saturday 11 May. In the case of exceptionally high demand, you may be held in an online waiting room: you will be informed how many people are in front of you in the queue.
Why use the Proms Planner before booking opens?
• Convenience At any time from 2pm on Thursday 18 April until midnight on Friday 10 May, you can plan which Proms you would like to attend and amend your selection.
• Best chance for tickets Because of the expected high demand when booking opens, using the Proms Planner means that you may be more successful in securing your preferred tickets, as your booking is likely to be processed more quickly. If you create a Proms Plan, you must return to the site from 9.00am on Saturday 11 May to submit your Plan in order to make a booking.
If you do not wish to create a Plan, you will still be able to book tickets online from 9.00am on Saturday 11 May.
Create an Account
If you are intending to book online or use the Proms Planner, you will need to have an online account with the Royal Albert Hall. Make sure your booking goes as smoothly as possible:
- if you have an existing account, check that you are able to log in.
- if you do not yet have an online account with the Royal Albert Hall, create an account now.
For all events apart from Proms in the Park, a booking fee of 2% of the total value, plus £1.00 per ticket up to a maximum of £10.00 per booking, applies for bookings made online or by telephone and no booking fee applies to tickets bought in person.
For Proms in the Park, a booking fee of 2% of the total value, plus £1.00 per ticket up to a maximum of £10.00 per booking, applies, unless booking in person at the Royal Albert Hall and paying by cash or cheque. A booking fee of 2% of the total value applies to in-person bookings for more than two tickets, if paying by credit/debit card. (The maximum charge of £10.00 can apply to Proms and Proms in the Park bookings combined.)
Calls cost up to 5p/min from most landlines (an additional connection fee may also apply). Calls from mobiles may cost considerably more. All calls will be recorded and may be monitored for training and quality-control purposes.